Warranty

1.     ENGAGEMENT OF SERVICE

We stand behind our products 100%. We subject them to the highest standards in the industry and strive to make each as perfect as possible. We warrant that this product is free of defects in workmanship and materials. This warranty does not cover normal wear and tear, resharpening, damage caused by misuse, lack of normal maintenance, or disassembly. Remember, anything can break or fail if subject to sufficient abuse. So please do not use this product inappropriately.

2.     LIMITED LIFETIME WARRANTY

Wewarrant to the original purchaser that their knife will be free from defects in materials and workmanship for as long as the purchaser owns the knife. This warranty applies solely to knives purchased directly from pepperwool.com with a proof of purchase. Wereserve the right to reject warranty claims from purchasers for knives purchased from unauthorized sellers, including unauthorized internet sites. Wewill repair or replace a defective knife that is warranty-covered at our option and discretion. 

 2.1. NON-WARRANTED ITEMS & NON-RECOMMENDED USES

Thewarranty does not cover defects due to:

  • Normal wear and tear
  • Re-sharpening of the blade
  • Wood-scale swelling and/or shrinkage
  • Damage due to neglect or misuse
  • Lack of normal or necessary maintenance (rusted, spotted or stained blades)
  • Alteration of the knife
  • Cosmetic imperfections in materials
  • Cosmetic variations due to hand-made nature of the knife
  • Unless otherwise indicated in our blade descriptions, do not use your knife as a screwdriver, pry bar, chisel or punch. (see more information below)
  • Do not throw your knife (unless it is designed to be thrown)
  • Do not sharpen your knife on a power grinding wheel.
  • Do not use it to cut steel cable or

Any of these uses will void this warranty. 

 Fixed blades, folding knives, and tools are useful in a wide variety of applications and circumstances, and while uses and applications for each blade and tool may vary, a general rule for most is “Don’t use it to pry.” It is certainly tempting to do so, given that they are an ideal size and shape for prying, however, a blade is designed specifically to cut and hold an edge. The metallurgy of the blade and design of the pivot on a folding knife and multi-tool isn’t suitable to be leveraged laterally and will break when enough force is applied. Additionally, the surface can be damaged and scratched by the material it is pushed against. It’s best to leave prying to crow bars and screwdrivers, as signs of prying may void your warranty.

 Folding knives are designed to be portable utility tools and are made primarily for cutting and puncturing. While the abilities of your knife may vary by design and size, general guidelines do not recommend using your folding knife for throwing, chopping, or pounding and those tasks can weaken or break your knife's locking mechanism and pivot.

Broken handles on fixed blades cannot be repaired and will be replaced with the same item or closest equivalent.

 Knives determined by usto be counterfeit are excluded from coverage under this warranty.

 Any knife that is modified from its original shipped condition will void the warranty.